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🇬🇧United Kingdom·Customer Service·Verified today

Customer Service / Back Office Agent

FedEx Logistics

100% Remote, United KingdomFull-time · Remote Mid-level

A$2,300 – A$3,200 per month depending on experience

About the role

We are looking to recruit staff for the Customer Service and Back Office area, working 100% remotely. The position is aimed at organised, responsible people with good written communication skills, able to handle customer queries, cases and follow-up requests via chat, email and digital platforms. The main duties include customer support, administrative assistance, updating information and internal coordination of operational processes. We offer a dynamic working environment, professional stability and the possibility of growing within the team.

What you’ll need

  • Good written communication and professional manner
  • Organisational skills and sense of responsibility
  • Basic computer skills and familiarity with online tools
  • Ability to work independently
  • Problem-solving skills and attention to detail
  • Experience in customer service (desirable)
  • Availability to work remotely

Why apply

Remote work100% work from homeStructured onboarding and trainingFlexible working hours